Notendaskilmálar
Last updated: 24 September 2026
1. Who we are
This store is operated by WK TEA ehf., registration number (kennitala) 670726-0290, registered at Skálateigur 1, 600 Akureyri, Iceland.
Email: jakub@beautyconcept.is
Phone: +354 893 4418
These terms apply to every purchase made through beautyconcept.is. By placing an order you accept them.
2. Who can order
You must be 18 or older to place an order, or have the consent of a parent or guardian.
3. How an order is made
Add items to the cart and complete checkout. We confirm your order by email once we receive it. That confirmation forms the contract between us.
If a product turns out to be unavailable after you order it, we will contact you and refund the amount in full.
4. Prices
Prices are shown in Icelandic krónur. Shipping is added at checkout and shown before you pay.
We reserve the right to correct pricing errors. If a price is clearly wrong and you have already ordered, we will contact you before dispatching and you may cancel.
5. Payment
Payment is taken at checkout. We accept the payment methods shown on the payment page. Card details are handled by our payment provider and are never stored on our servers.
6. Delivery
Delivery methods, prices and the delivery deadline are set out in our Shipping Policy. We ship within Iceland only.
7. Right of withdrawal
Under the Act on Consumer Contracts no. 16/2016, you may withdraw from a distance purchase within 14 days of receiving the goods, without giving a reason. You pay the direct cost of returning the goods.
The right of withdrawal does not apply to goods made to your specification, or to sealed goods that cannot be returned for reasons of hygiene once the seal has been broken after delivery.
The hygiene exception only covers products that arrive with a hygiene seal. Everything else, including cosmetics without such a seal, candles and home fragrances, can be returned like any other goods. If you use a product beyond what is needed to examine it, you can still withdraw, but we may deduct the loss in value from your refund. Details, the procedure and a withdrawal form are in our Return Policy.
8. Faulty goods and complaints
The Consumer Purchases Act no. 48/2003 protects you if a product has a defect that was present when it was delivered. Tell us without undue delay once you notice the defect. You always have at least two months from noticing it, and no more than two years from receiving the product.
Contact us at jakub@beautyconcept.is with your order number and a description of the fault. If the complaint is justified, you choose whether we repair the product or replace it, unless that is impossible or would cost us unreasonably much. If neither works, you can get a price reduction or cancel the purchase and get your money back. We cover the return shipping.
9. Personal data
We process personal data under the Act on Data Protection and the Processing of Personal Data no. 90/2018. What we collect and why is set out in our Privacy Policy.
10. Disputes
If we cannot resolve a disagreement between us, you may refer the matter to the Complaints Committee for Goods and Services (kærunefnd vöru- og þjónustukaupa).
If the dispute still stands, it goes to the Icelandic courts, and Icelandic law applies.
11. Changes to these terms
We may update these terms. The version in force is the one published here on the day you place your order.
